Frequently asked questions

Do you accept my insurance?

We are in network with Aetna, including the North Carolina State Health Plan. Most of our providers are in network with Blue Cross Blue Shield, United Healthcare, Cigna and CBHA/Medcost. We are currently in the process of getting each provider in network with the aforementioned insurances, as well as with Medicare. Even if we are paneled with your insurance, there is still no guarantee that we will be in network with your individual policy. We encourage you to check your benefits to verify if our services are covered.

What are your private pay rates?

We do offer private pay rates for our services. They are the following: 

  • First Session/Intake Session: 60-90 minutes $165

  • Individual Therapy: 50-55 minutes $125

  • Individual Therapy: 90 minutes $150

  • Family Therapy: $150

  • Couples Therapy: $150

  • Medication Intakes: 60 minutes $300

  • Medication Follow-ups: $85 

  • Extended Medication Follow-ups: $120

  • Group Therapy: $40

  • Paperwork: starting at $50

How do I become an established client and schedule a first visit?

Please fill out the first contact form on our website’s Contact page, and someone will reach out to you as soon as possible about next steps.

Do you provide group therapy?

We will occasionally offer group therapies. When we have a group running, it will be advertised on the Services page of our website.

Where is your office located?

Our office is located at 3000 Bethesda Place, Suite 402 in Winston-Salem. We are in the Bethesda Oaks buildings off of Bethesda Road which connects Stratford Road to Hawthorne Road.

How do I cancel appointments?

To cancel an appointment, reach out to your provider directly, or send a message to them on the secure client portal through Sessions Health. Please remember to give at least 24 hours notice to avoid being charged a fee.

Good Faith Estimate

You are entitled to a Good Faith Estimate under the No Surprises Act. This requires healthcare professionals to provide uninsured or self pay clients a “good faith estimate” for the cost of their health care prior to receiving services. This will show the cost of items or services reasonably expected at the time of your service. If you receive a bill for more than $400 above the estimate, you can dispute the bill.